The reports carried out within Plan Avanza have proved the need to provide security support to the Spanish business network (94% are SMEs) and to the citizens, whose training and awareness in computer security matters must be increased.

The Computer Emergency Response Team for SMEs and Citizens supports the development of the national business network and offers the current services of an Incident Response Centre, providing reactive solutions to computer incidents, prevention services against possible threats and information, awareness and training services in computer security matters to SMEs and Spanish citizens. Therefore, INTECO-CERT arises as a public initiative with the following aims:

1. To provide clear and concise information about technology and its use and security, in order to increase the understanding among citizens of these matters.
2. Make SMEs and citizens aware of the significance of considering and properly tackling the aspects related to computer security and communication networks.
3. To provide best practices, recommendations and precautions guides in order to improve security.
4. To provide popularization, training, prevention and reaction tools & services against incidents in information security matters.
5. To act as a link between the needs of SMEs and citizensand the solutions offered by the companies of the Information Technologies security sector.