What does it offer? Services provided by INTECO-CERT

In order to carry out the mission of awareness, training, prevention and reaction in Information Technologies (IT) security matters, INTECO-CERT provides a wide range of services to the users:

1. Information services about Current Security Issues:
   • Subscription to security bulletins, alerts and warnings.
   • Relevant current issues, news and events.
   • Warnings about new viruses, vulnerabilities and fraud. Statistics.
2. Training services related to security and the current laws for SMEs and citizens, providing guides, manuals, on-line courses and other resources for users.
3. Protection and prevention services: free useful catalogues and software up-dates.
4. Response and Support Services:
   • Security incidents Management and Support.
   • Malware management and analysis in INTECO-CERT’s laboratory.
   • Fight against fraud.
   • Legal consultancy in security and Information Technology matters.
   • Security forums.
5. Cooperation and coordination with other important entities of the sector at a national and international level.

How to access these services?

INTECO-CERT aims to be a public non-profit service. The Centre has been developed to provide preventive and reactive support in matters of Information and Communication Technologies (ICT) Security to a particular type of users, to small and medium-sized enterprises (SMEs) and citizens, who lack training, awareness and sufficient resources in this field.

In no case does INTECO-CERT want to sell technological solutions or consultancy. If INTECO-CERT, in its capacity as supporting centre, deems it appropriate to give advice to an SME or a citizen, it will provide a directory of entities who provide those services, so that the users will be able to choose, according to their own criteria.

In this context, the Response Team wants to act as a bridge between the customers’ needs (SMEs and citizens) and the providers’ solutions (organizations in the information technologies security sector).

To access the services provided by INTECO-CERT, you only need to register as a user of the INTECO website or as an SME user on the site of INTECO-CERT. Once you’ve registered, you can access all available services: subscription, training, legal consultancy, fight against fraud and incidents, vulnerabilities and malware management services.